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The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14205, 14220, 14225, 14207, 14202 and 14224.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 267,961 ratings
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Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Hamburg, Depew, Buffalo, Orchard Park, East Amherst, Lancaster, Grand Island, North Tonawanda, Tonawanda and West Seneca.
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| City | Problem Type | Report Time |
|---|---|---|
 Hamburg | TV | |
| Depew | Internet | |
| Buffalo | Wi-fi | |
| Buffalo | Internet | |
| Buffalo | Internet | |
| Orchard Park | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
- Eric Miller (@EricMiller_US) reported fromCheektowaga, New York
$74.99 for @Ask_Spectrum Internet that’s not working and I have no other choice for a more reliable carrier because we’ll, infrastructure costs money…but…@PegulaSE got a brand new playground for their cool toys. Only in 21st century America! Go Bills!
- Meatball Mussolini (@JoePaniccia) reported fromBuffalo, New York
@Ask_Spectrum Go piss yourself, fix your ****** service instead
- LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum @Cartras1 Don't. They will just tell you to call the community account phone number. And with all the problems you won't get through if you have a Community Account.
- Melissa Burgess (@_MelissaBurgess) reported fromBuffalo, New York
Anyone else in #Buffalo with @GetSpectrum having issues? No cable, no Internet. Tried restarting the box but it doesn’t seem to be helping, it just says “APP.” @Ask_Spectrum
- Allison Sagraves (@AllisonSagraves) reported fromAmherst, New York
@GetSpectrum I just 📞 with a problem and they can’t find my account and I have bill in front of me - and I was told sorry I have to go into a store. 📞 another provider now.
- Meatball Mussolini (@JoePaniccia) reported fromBuffalo, New York
@Ask_Spectrum you guys are the worst ******* Internet service I’ve ever had. You’re terrible, Go boil water you 🤡🤡
- LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum Can Time Warner Cable come back. For the love of GOD. Never heard of issues with there service in WNY when they were around. Can @Verizon or @Xfinity PLEASE come to Buffalo and cover the whole area. PLEASE.
- Scott Johnson (@SMJohnson1959) reported fromTonawanda, New York
@GetSpectrum just called me to see why I cancelled an installation. While I was explaining the issues the representative hung up on me. The call was being recorded. I hope they listen to it.
- LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Michaelae0810 @Ask_Spectrum They always do that. If I were to call Verizon FiOS if I had them with a service issue it would be fixed in 1 second. No joke.
- steve (@shillman09) reported fromLackawanna, New York
I love how @GetSpectrum says they want to keep you as a customer but they like to promise you something then not honor it. I guess it’s time to go to @DIRECTV @Ask_Spectrum
- Kel Rensel, CSFM (@kelren31) reported fromOrchard Park, New York
@GetSpectrum your service is dogsh*t
- Mary McBride (@marygrow1212) reported fromWanakah, New York
@weatherchannel @JenCarfa*gno CORNED BEEF AND CABBAGE WITH JIM CANTORI I dont APPRECIATE THE RUDE PERSON WITH YOU SAYING ITS GROSS that is So insulting to ANYONE of Irish Heritage she doesnt deserve to be on with her nasty mouth I'm going to register a complaint directly to TWC
- Darryl Hays (@DarrylRayHays) reported fromTonawanda, New York
@Ask_Spectrum your community internet sucks.
- Artist Formerly Known As Chill Ali (@thehomiechill) reported fromBuffalo, New York
@GetSpectrum WiFi is the worst on the eastside of Buffalo
- Brandon Rothenberg (@BRoth11) reported fromWest Seneca, New York
Never had an issue with @GetSpectrum and now that we moved they may be the worst service ever. Time to give @verizonfios a call I guess.
- Andrew Michalski (@BadVibrations_9) reported fromBuffalo, New York
@Ask_Spectrum modem is on and connected to power. Troubleshooted everything, router will not turn on nor will it connect to WiFi. This service is trash and the customer service is just as bad. Keep raising the prices and not giving your customers what they are paying for
- LET'S GO BUFFALO (@DarrylRoundsJr) reported fromTonawanda, New York
@Ask_Spectrum why is my Community Account at the Raintree Apartments Internet Not working?
- AprilE 🖤 (@AlwaysAprilE) reported fromBuffalo, New York
@Ask_Spectrum is there an eta for the cable outage? Mom is going stir crazy. 😳
- Becks 🦬 ☘️ (@Beck2142) reported fromBuffalo, New York
@Ask_Spectrum why does the app keep buffering for me right now? Is there an issue?
- Andrew Stachura (@stachAndrew) reported fromLancaster, New York
@Ask_Spectrum Is your app still down?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- chris moyer (@cd_moyer) reported
@Ask_Spectrum I am having really bad internet in Traverse City today and yesterday. Is there maintenance being done? OMP area
- ༺ arri ༻ (@vdovxn) reported
im about to make yall pay me back for every cumulative hour I dont have service @GetSpectrum trust what I'm telling you, you won't keep getting away with it
- Hilary Hughes (@hilmonstah) reported
Hey @Ask_Spectrum is there an outage in south Brooklyn I would love to to work today thaaaanks
- Gail Fedick (@fedickg) reported
@GetSpectrum again with the WiFi outage!?!?
- Tina Wells (@tinasdatemail) reported
Hey @Ask_Spectrum please fix @StephMillerShow internet access. I need to be able to watch her show.
- Elizabeth Marum (@ElizabethMarum) reported
I had @GetSpectrum internet for many years --10? 15? IDK. I cancelled & switched to @TMobile for a $20/mo savings for 5G. Although my billing date is the 7th of the month and I cancelled 17 days prior, they say it was too late to cancel my bill for a month of service @ $69.99 1/2
- Hotpipes (@Hotpipes_) reported
Whatever you do never ask @GetSpectrum for help over Twitter. All they can do is set an appointment for a tech to come out and change out the coax cable and splitter total waste of time when spectrum knows they have an ACTUAL problem in my area and refuse to fix it.
- Rabbit🐰 (@8BitRabbits) reported
@GetSpectrum Your upload speed is highkey awful. I'm paying for your most expensive package and I can't even get 100mbps.
- Greg S (@TheRealGreg_S) reported
@tickerguy @cantpretendtoo @Ask_Spectrum My pos cc machines are wired .. I have a wireless adapter for it but reconifguring that thing is a little clunky. If I had a quick solution for the CC machine I could really quickly get it up and running again. You can do it really quick if you had hotspot set up on your phone
- M'Lynn Hartwell 🏳️🌈🎼 (@mlynn_hartwell) reported
@Ask_Spectrum My service has been intermittent for over a week now. While I realize that I'm stuck with ridiculously slow upload speeds and paying exorbitant rates at Spectrum, several lapses in service every day is wearing on my last nerve.
