18008456167 (2024)

FAQs

Why am I getting a bill from Labcorp? ›

Once your lab testing has been completed, we'll send you a bill at least once a month until the balance has been paid off. We will always send your bill by mail and email. However, you may receive a text notification of your bill if you sign up for billing services texts.

Labcorp reserves the right to refuse service if you have a past due balance. When you visit a Labcorp patient service center, please be aware that, as part of the sign-in process, you will be advised if you have an outstanding balance for previous testing services.

For more information about a bill you received from Labcorp, please contact Patient Billing at 800-845-6167.

Online in your Labcorp Patient™ account or using guest bill pay. Over the phone anytime by calling us at 800-845-6167. By mail using the address shown on your bill.

Labcorp will provide a Good Faith Estimate before your appointment in the above circ*mstances. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Labcorp will bill your health insurance directly. Your health insurance company will determine coverage and payment, as well as the amount for which you are responsible, such as copay or deductible, if any. Labcorp will bill Medicaid. Labcorp will bill Medicare.

In a joint statement in April 2023, Equifax, TransUnion and Experian announced that all medical debt in collections with a balance under $500 will no longer appear on consumers' reports. This built on other credit reporting changes made in 2022, which: Banned paid-off medical debt from credit reports.

Labcorp is one of the largest clinical lab testing companies in the world with more than 2,000 locations in 47 states in the United States. They're accused of installing software that allows Google to “intercept an array of individually-identfiable health information.”

Labcorp offers programs to assist those patients who have true financial needs, including: Patient-specific payment plans. Special payment plans for financial hardship. Indigent request from physician/facility.

Purchase a test on OnDemand.Labcorp.com

An independent physician will review and approve your test requests; no doctor's visit is required.

Is Labcorp or Quest cheaper? ›

However, if you're asking about the price, our Quest prices are lower simply because our agreements with Quest are a bit different than those with Labcorp. Both Quest & Labcorp are America's largest clinical laboratories that we've partnered with for collection and processing of specimens for our customers since 2005.

Billing services messages, sent from SMS short code 47106, include new bill notifications, payment confirmations any other billing-related communications. Other one-time text messages include ready-for-service notifications and Labcorp Patient password reset messages.

Labcorp received information from either your ordering physician or your insurance company indicating that you are responsible for all or part of the fees for testing services we provided. For more information about a bill you received from Labcorp, please contact Patient Billing at 800-845-6167.

Medical bills affect your credit score only if a collection agency gets involved. If you don't pay your bill and it becomes significantly past due, your health care provider may give up on collecting the debt from you and sell it to a collection agency.

Request from physician/facility

A physician seeing an indigent patient may authorize Labcorp to adjust a patient bill due to financial hardship by signing an indigent agreement with Labcorp.

Most healthcare providers do not report to the three nationwide credit bureaus (Equifax, Experian and TransUnion), which means most medical debt billed directly by physicians, hospitals or other healthcare providers is not typically included on credit reports and does not generally factor into credit scores.

Yes. Labcorp makes it easy to pay any balance owed by presenting your credit card or health care savings account (HSA) card when you check into a Labcorp lab location (patient service center) to have a specimen collected.

Billing services messages, sent from SMS short code 47106, include new bill notifications, payment confirmations any other billing-related communications. Other one-time text messages include ready-for-service notifications and Labcorp Patient password reset messages.