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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 267,961 ratings
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Problems in the last 24 hours in Trenton, Ohio
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Trenton, Butler County, Ohio
The most recent Spectrum outage reports came from the following cities:Mason, Germantown, Springboro, Miamisburg, Westchester, Middletown, Hamilton and Monroe.
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| City | Problem Type | Report Time |
|---|---|---|
 Mason | Internet | |
| Germantown | Internet | |
| Springboro | ||
| Miamisburg | Internet | |
| Westchester | Internet | |
| Middletown | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Trenton, Ohio
Latest outage, problems and issue reports in Trenton and nearby locations:
- Todd Whitehead (@toddtmw) reported fromBeckett Ridge, Ohio
@GetSpectrum You’ve been sending me mail for 18 months trying to get me to add TV. I finally decide to do it and your useless system won’t let me log in. I entered my account number from my bill and you say it is invalid. Worst. Customer. Experience. EVER!
- Annelie Goins (@annelie_goins) reported fromSpringboro, Ohio
@Ask_Spectrum your internet service has been trash today. I’m trying to turn in my final paper for a class and I’ve never been sure of when I’ll have service. There has been no severe storms or power outages. Get it together
- Keregi (@Keregi) reported fromHuntsville, Ohio
Hey @hulu_support my service is down AGAIN while I’m trying to watch a game. A day after you jacked up my rate to $55/mth. The app interface sucks and now the service is unreliable. I guess it’s back to @GetSpectrum for me. #hulusucks
- Rose (@therealronase) reported fromFairfield, Ohio
Worst 41 minutes ever, @GetSpectrum please retrain your agents😩
- Rodney Muterspaw (@chiefmuterspaw) reported fromMiddletown, Ohio
@Ask_Spectrum No because you always tell us to do the same thing and it never works. Ever. It’s a problem with something on your poles or interference from an outside source
- Todd Whitehead (@toddtmw) reported fromBeckett Ridge, Ohio
@GetSpectrum just asked for a code to be called to my land line. Phone isn’t ringing. Worst. Customer. Service. EVER!
- Rose (@therealronase) reported fromFairfield, Ohio
Spectrum customer service sucks
- Ryan G Pennell (@raidr2k9) reported fromHunter, Ohio
@Ask_Spectrum email outage this AM?
- Rodney Muterspaw (@chiefmuterspaw) reported fromMiddletown, Ohio
Spectrum is a horrible internet provider. Awful. Constant excuses for buffering issues & internet outages. @Ask_Spectrum #spectrumdown
- Todd Whitehead (@toddtmw) reported fromBeckett Ridge, Ohio
@Ask_Spectrum See that is not my fault. You have been literally sending me multiple mailers per week. Begging me to buy more stuff. Then, when I decide to do it, your systems are down. I work in IT. When an outage like this occurs, time to resolution is measured in minutes not days.
- Fordson Heights (@FordsonHeights) reported fromHamilton, Ohio
@Ask_Spectrum after the wind storm we are internet-less in our neighborhood. Assuming an outage? Hamilton Ohio 45011
- emckain (@emckain) reported fromLanden, Ohio
@GetSpectrum all my channels give me a notification that I must upgrade to watch. HELP
- Todd Whitehead (@toddtmw) reported fromBeckett Ridge, Ohio
@GetSpectrum just tried to call. “We are experiencing higher than normal call volume”. Maybe because nothing else works. Worst. Company. EVER!
- Stephen Holland (@hollans44) reported fromTrenton, Ohio
The @GetSpectrum app ******* blows. Constantly buffering or it could be the crap spectrum internet.
- Mike Bowman (@MikeBowman3) reported fromSpringboro, Ohio
@Ask_Spectrum can you please fix your app? Continually says it needs an upgrade, but takes you straight to the App Store.... FFS
- Corinn Morgan (@CorinnMorgan) reported fromSpringboro, Ohio
@GetSpectrum is a piece of sh*t
- Pamela (@pamelaems) reported fromWestchester, Ohio
@Ask_Spectrum is there an outage or any reason why the internet is not working consistently this week? I can’t keep a connection going for work! #frustrated 😡
- Michelle Shaffer (@KaraokeDiva7) reported fromFairfield, Ohio
Thank you for helping me out with the fee on this issue, @Ask_Spectrum - yesterday was frustrating both before and after my initial call to customer service and I appreciate the Twitter assist. #creditwherecreditisdue
- Michelle Shaffer (@KaraokeDiva7) reported fromFairfield, Ohio
Husband's credit card # was stolen, so @GetSpectrum payment didn't go through. @Ask_Spectrum 's response was to charge us a $25 payment return fee and then give us $10 "courtesy" credit back when I called about it. Spectacular customer service, as always.
- David Robertson (@CincySoccer2307) reported fromMason, Ohio
.@Ask_Spectrum internet so slow it’s un-usable today 😳
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- chris moyer (@cd_moyer) reported
@Ask_Spectrum I am having really bad internet in Traverse City today and yesterday. Is there maintenance being done? OMP area
- ༺ arri ༻ (@vdovxn) reported
im about to make yall pay me back for every cumulative hour I dont have service @GetSpectrum trust what I'm telling you, you won't keep getting away with it
- Hilary Hughes (@hilmonstah) reported
Hey @Ask_Spectrum is there an outage in south Brooklyn I would love to to work today thaaaanks
- Gail Fedick (@fedickg) reported
@GetSpectrum again with the WiFi outage!?!?
- Tina Wells (@tinasdatemail) reported
Hey @Ask_Spectrum please fix @StephMillerShow internet access. I need to be able to watch her show.
- Elizabeth Marum (@ElizabethMarum) reported
I had @GetSpectrum internet for many years --10? 15? IDK. I cancelled & switched to @TMobile for a $20/mo savings for 5G. Although my billing date is the 7th of the month and I cancelled 17 days prior, they say it was too late to cancel my bill for a month of service @ $69.99 1/2
- Hotpipes (@Hotpipes_) reported
Whatever you do never ask @GetSpectrum for help over Twitter. All they can do is set an appointment for a tech to come out and change out the coax cable and splitter total waste of time when spectrum knows they have an ACTUAL problem in my area and refuse to fix it.
- Rabbit🐰 (@8BitRabbits) reported
@GetSpectrum Your upload speed is highkey awful. I'm paying for your most expensive package and I can't even get 100mbps.
- Greg S (@TheRealGreg_S) reported
@tickerguy @cantpretendtoo @Ask_Spectrum My pos cc machines are wired .. I have a wireless adapter for it but reconifguring that thing is a little clunky. If I had a quick solution for the CC machine I could really quickly get it up and running again. You can do it really quick if you had hotspot set up on your phone
- M'Lynn Hartwell 🏳️🌈🎼 (@mlynn_hartwell) reported
@Ask_Spectrum My service has been intermittent for over a week now. While I realize that I'm stuck with ridiculously slow upload speeds and paying exorbitant rates at Spectrum, several lapses in service every day is wearing on my last nerve.
